Help and support
Answers for coaches and for their clients. Can't find yours? Write to us at the bottom of the page.
Getting started
- Create your account on the homepage and choose your coaching type.
- Confirm your email with the link we send you.
- We check every coach to keep clients safe. Once you're approved, you'll get an email and can sign in.
- Your dashboard shows your client quiz link at the top. Your quiz is already set up for your coaching type.
Where to share your quiz link
- Your Instagram bio and story link stickers.
- Your WhatsApp status, and WhatsApp groups you run.
- Ads: use the link as the destination.
- Use the Share on WhatsApp button in your dashboard to send it with a ready message.
What the score and tiers mean
The score (0 to 100) shows how ready and committed someone is: how soon they want to start, how much time they have, and whether they're open to a paid program. It is not a medical score.
- Premium (71 to 100): ready now. Call them first.
- Mid (41 to 70): interested. Follow up within a few days.
- Starter (0 to 40): exploring. Keep in touch and share helpful content.
Following up with a new client
You get an email the moment someone finishes your quiz, with a button to message them on WhatsApp. In your dashboard, open the client to see every answer, including any injury or health condition they mentioned, before you call.
Products and offers
- Add a product with its name, price, picture and your payment link (Razorpay, UPI or similar).
- Open a client and create an offer. Tap Send this offer on WhatsApp.
- When the client opens your link, you get an email, and the client shows Opened with the time.
Clients pay you directly. WonderWell never holds your money.
Weekly check-ins
Open a client and tap Send weekly check-in, then Open WhatsApp. The client answers 4 quick questions in English or Hindi. Their progress shows as Improving, Steady, Slipping, or "No check-in for over 9 days".
I forgot my password
On the sign-in screen, tap Forgot password? and we'll email you a link that works for 1 hour.
A client asked me to delete their data
Send us their name and email using the form below (choose "I'm a coach"). We delete it within 30 days, usually much sooner.
What is WonderWell?
WonderWell is the tool your coach uses for their assessment. Your answers go only to the coach whose quiz you took. We don't sell your data or use it for ads.
What happens after the quiz?
Your coach sees your answers and usually contacts you on WhatsApp. If you'd like to talk sooner, message them directly.
Weekly check-ins
If your coach sends you a check-in link on WhatsApp, it takes about 30 seconds. Each link works once and expires after 7 days. If yours expired, ask your coach for a new one.
See, correct or delete your data
Use the form below and choose "I took a coach's quiz". Tell us the email or phone number you used and which coach. We reply within 30 days. Read our privacy policy for details.
A problem with a coach
If a coach was rude, misleading, or asked for something that made you uncomfortable, tell us using the form below. We check every report and can take a coach offline.
WonderWell is not medical advice. If you have a health concern, talk to a doctor. In an emergency in India, call 112.
Write to us
We usually reply within 1 working day.