Help and support

Answers for coaches and for their clients. Can't find yours? Write to us at the bottom of the page.

Getting started
  1. Create your account on the homepage and choose your coaching type.
  2. Confirm your email with the link we send you.
  3. We check every coach to keep clients safe. Once you're approved, you'll get an email and can sign in.
  4. Your dashboard shows your client quiz link at the top. Your quiz is already set up for your coaching type.
Where to share your quiz link
  • Your Instagram bio and story link stickers.
  • Your WhatsApp status, and WhatsApp groups you run.
  • Ads: use the link as the destination.
  • Use the Share on WhatsApp button in your dashboard to send it with a ready message.
What the score and tiers mean

The score (0 to 100) shows how ready and committed someone is: how soon they want to start, how much time they have, and whether they're open to a paid program. It is not a medical score.

  • Premium (71 to 100): ready now. Call them first.
  • Mid (41 to 70): interested. Follow up within a few days.
  • Starter (0 to 40): exploring. Keep in touch and share helpful content.
Following up with a new client

You get an email the moment someone finishes your quiz, with a button to message them on WhatsApp. In your dashboard, open the client to see every answer, including any injury or health condition they mentioned, before you call.

Products and offers
  1. Add a product with its name, price, picture and your payment link (Razorpay, UPI or similar).
  2. Open a client and create an offer. Tap Send this offer on WhatsApp.
  3. When the client opens your link, you get an email, and the client shows Opened with the time.

Clients pay you directly. WonderWell never holds your money.

Weekly check-ins

Open a client and tap Send weekly check-in, then Open WhatsApp. The client answers 4 quick questions in English or Hindi. Their progress shows as Improving, Steady, Slipping, or "No check-in for over 9 days".

I forgot my password

On the sign-in screen, tap Forgot password? and we'll email you a link that works for 1 hour.

A client asked me to delete their data

Send us their name and email using the form below (choose "I'm a coach"). We delete it within 30 days, usually much sooner.

Write to us

We usually reply within 1 working day.